Social proof, especially in business to business marketing, is important to show new prospects that others believe in your products and services.

Why is this important?

In general, when we are unsure of ourselves, or when a situation is unclear or ambiguous, when uncertainty reigns, we are most likely to look to, and accept, the actions of others as correct.

What does this mean?

It means that people will believe what others do, if they are not quite sure what to do themselves. It means that if you haven’t completely convinced another company about your products and services, the people in this other company want to know what other people are saying, and have done, with your products and services.

They want SOCIAL PROOF before they wil proceed.

So what is social proof? From Robert Cialdini’s book, Influence – The Psychology of Persuasion states that the principle of social proof is; “The greater the number of people who find an idea correct, the more the idea will be correct.”

And there is another important condition for social proof. The principle of social proof works best when we are observing the behaviour of people we believe are similar to us.

So, why is social proof so important to your business, and how do you provide social proof for your business?

Because you are trying to convince people who don’t know you, or your business, IE: your prospects; they need a way to feel assured that if they buy your products and/or services, they will be getting what you said they will get.

They want proof. They want to mitigate as much of the risk as possible.

You can provide social proof to your business in several ways.

One of the most common ways is to associate your business with a business that everyone knows and trusts. A good example of this is when a technology company has Microsoft or IBM as a partner.

If these two trusted companies believe in your company to let your company become a partner, then your company must be trustworthy and reliable.

Another common method of social proof is with case studies and testimonials. These show that other companies trust you because they have done business with you, and have given you an endorsement through the case study and testimonial.

However, there is a danger here. Many companies collect case studies and testimonials, but they are like their websites. They are too similar to everyone else’s case studies and testimonials. They are weak and commonplace.

Very few companies do case studies and testimonials that sell. If done correctly, case studies and testimonials differentiate your company from you competitors, and make your company stand out from the rest.

They also help define your Unique Value Proposition.

If you want to stand out from your competition, stand out from the crowd, contact me and let me show you how to do case studies and testimonials that sell.

Get the social proof you need to convince your prospects to buy from you.

Kind regards,

Ian Dainty
416.277.4537
ian@b2bbusinesscoach.com

{ 0 comments }

I believe that in B2B sales, the hunter role has changed significantly, and may become extinct in the near future, especially if your company still uses the B2B hunter sales person in the same old way.

And I am saying this, as someone who has been a hunter salesman for close to 40 years.

In B2B, there are usually two roles that are associated with sales; a hunter and a farmer.

A B2B hunter is a sales person, like the name suggests, who goes out and finds new prospects and clients. In its simplest terms, the farmer role is just another term for Account Manager.

A B2B hunter was someone who was given a territory, many times a phone book, and told to go get business. He/she was then given a quota of some sort, and had to find a way of meeting that quota, usually by their own means, or he/she got fired.

The old saying was, “you eat what you kill”.

On the flip side, a B2B hunter sales person was usually paid very well.

So a B2B hunter sales person not only sold, but was also his/her chief marketer. And marketing, or “prospecting” as it was called, was cold calling people.

And I have spent many countless weeks, months and years in that role, because I have owned and operated three businesses, all started from scratch. And that was how I was taught, and really didn’t know any better. And most times, it worked – eventually.

It worked, because the prospect expected these calls. They don’t expect, or want them, anymore.

I was taught that you had to figure out how many face-to-face situations you needed to close one sale.

First, you had to figure out who was the right person to talk to. Then you got the phone book to find their phone number.

Then you had to figure out how many people you had to talk to, to get a face-to-face call. And then you had to figure out how many phone calls you had to make to get someone on the phone to call you back. And of course, before all of that, you had to develop a script to get them to talk to you.

And many B2B sales people did their marketing with their feet, actually going out to companies and stopping by to talk to the “right” person. Just like a door-to-door salesman.

Because that was how we were taught to get business. And I hated every minute of it.

Before the Internet, inbound sales had a role, but it was expensive. It was sending out letters through the mail, but it was very seldom used by B2B companies.

If you really got lucky, a company, that wanted some information on your products or services, would find you, usually through the yellow pages, or from a referral, and ask your company to send out a sales rep to explain your products and services to them.

Man – that was heaven!

However, with the advent of the Internet, websites and all the social media platforms that now abound, marketing has changed significantly, and so has the role of marketers and B2B hunter sales people.

Research has shown that now over 80% of B2B companies find you before you even know they are looking.

And with the arrival of call display, voice mail, etc., very few people will answer their phone from someone they don’t know or recognize. Also, with the “no call” services now, it has become even more difficult to use this way for marketing.

Finally, most B2B companies are using content marketing, and allowing prospects to download material for free, so the selling company can start a relationship with them.

The role of the B2B “hunter” sales person has changed dramatically. And yet, most B2B companies I see are still using the hunter sales person in much the same way – here is the phone book, start calling. Or at least a variety of that method.

Or, many of them are told to build the website, if they want to get business that way. But, they still have a short deadline to get business.

That is why I produced a video, number 16, Why is B2B marketing so important vs sales today Part 1?

I have also produced a white paper, which you can download by clicking on the graphic on the top right of this page, “In B2B, Why Marketing is More Important than Sales”

If you want to grow your B2B business, in today’s connected world, then you need to change the way you contact and connect with your prospects and clients. You need to understand how important B2B marketing has become, and how much more important it will be to the growth of your business.

You need to use the Internet, your website, and social media platforms so people can find your business, and you can start a relationship with your company. You also need to use the right marketing analytics that are available today, to ensure your success.

You need to tie your sales efforts through your marketing.

In today’s connected world, marketing is more important than sales, because without the right marketing, your sales efforts will not succeed.

The B2B “hunter” sales person may not be completely dead, but he/she is definitely on life support, or should I say, they should be on marketing support, to survive and grow.

Kind regards,

Ian Dainty
416.277.4537
ian@b2bbusinesscoach.com

Comment

{ 0 comments }

Some business to business marketing math and humour for your Friday

What makes life 100%? Ever wonder about those people who say they are giving more than 100%? We have all been to those meetings where someone wants more than 100%. How about achieving 103%? Here’s a little math that might prove helpful. If: A B C D E F G H I J K L [...]

Read the full article →

What is the biggest business to business marketing mistake B2B companies make Part 3?

In the business to business marketing series, this is the 68th B2B lead generation video. Following on from the first two videos of B2B companies marketing mistakes, this is the third video in this short series. There are two other crucial business to business marketing mistakes that B2B companies make when trying to sell their [...]

Read the full article →

What is the biggest business to business marketing mistake B2B companies make – Part 2?

In the business to business marketing series, this is the 67th B2B lead generation video. To carry on from the last B2B business video, almost all B2B companies make this mistake. They do not set up their business to business marketing to go after the best clients for their products and/or services. I see it [...]

Read the full article →

What is the most common business to business marketing mistake B2B companies make?

In the business to business marketing series, this is the 66th B2B lead generation video. Almost all B2B companies make this mistake. They do not set up their business to business marketing to go after the best clients for their products and/or services. I see it all of the time. Watch the video to see [...]

Read the full article →

How does your business website get found?

In the business to business marketing series, this is the 65th B2B lead generation video. Obviously, in the business to business world, you need to get your website found, in a Google search, if you want to get more clients. And to get found, you need to be on the first page of that Google [...]

Read the full article →

Are there no political or business ethics anymore?

“Who can I cheat now” seems to be the new mantra in business and politics. Apple, Microsoft, HP, and countless others have been using offshore tax shelters to avoid paying BILLIONS of dollars in taxes in the US. And yet, it was the US system of free enterprise and capital markets that allowed them to [...]

Read the full article →

In business to business marketing, what does your website need to be effective?

In the business to business marketing series, this is the 64th B2B lead generation video. In today’s business to business connected world, it is important to understand that your website is your most important marketer. In fact, your website is actually the address of your business. There are ten factors that are important to make [...]

Read the full article →

In business to business marketing, why is your website your best marketer?

In the business to business marketing series, this is the 63rd B2B lead generation video. In today’s B2B marketing world, your website needs to be your best marketer. Is your website, your best marketer and B2B marketing tool? There are many reasons for your website’s importance, and some of the important reasons are explained in [...]

Read the full article →