Are you losing out on business and you’re not sure why?
Maybe you’re not touching base with all of the buying influencers in your prospect’s account
There
are four groups of people you have to pay attention to in any B2B sales
situation. Each of these groups – it may be only one person in
any of the groups, depending on the size of the organization –
has an influence on whether you will close the sale or not.
To
disregard any one of these influencers will probably mean you will not
make the sale. This is the real difference between consumer sales and
B2B sales. An enterprise sale becomes more complex, because each of
these influencing authorities has two agendas they need fulfilled.
Each
of these people or groups is influenced by how your product or service
will affect them in their job. They are also looking at how your
product or service affects their company. They need to know they are
making the right decision for themselves and their company. They do not
obviously want to hurt their career, and if you can help them advance
their career, then you will be miles ahead of any competition.
Because you have to convince so many people in a B2B sale, this is the reason the selling cycle takes so long.
These four influencers are.
- The Financial Influencer(s)
- The User Influencers
- The Gatekeeper(s)
- Your Champion or Sponsor
Each of them is important, and each of them plays a very important role in whether their company will buy from you.
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